Working with Rubi: advice, workshop visits and planning
Bring an idea, a photograph or simply a question. Here is how to get acquainted with the process and take the first step.
All questions and topicsCan we speak with Rubi before committing to an order?
Yes. The initial consultation is free and without obligation. Explain your priorities, share photographs and discuss options for the plot and budget. You do not need to arrive with every decision made. The conversation should help you understand the choices, identify missing information and decide whether the approach suits your family.
To make the conversation useful, start with three points: who the memorial is for, what you know about the burial location and the decision you find hardest. One family may be choosing between two stones; another may not yet know what can be installed. These require different conversations, and neither needs a tour of the entire catalogue first.
By the end, you should understand which details remain outstanding and who will check them. If you want a quotation, we can gather the information it requires. If you are still exploring, take time to compare options and discuss them as a family.
Direct link to this answerWhere is Rubi’s workshop, and should we arrange a visit?
The workshop and showroom are at 5 Basel Street, Petah Tikva. Arrange a visit in advance so time can be set aside for your stone selection and design discussion. Bring plot details, photographs and examples if available. A short list of your main questions helps make the visit useful.
Use the visit to examine colour, veining, texture and the way light affects the stone. Phone photographs help establish a direction but do not always convey the material in person. Bring the reference numbers of designs you liked online so the discussion can focus on particular features.
You can arrive with two options and a budget range, then compare their fabrication and maintenance implications. Before leaving, summarise what has been selected and what remains open, especially if an absent relative needs to contribute. A useful visit does not require every decision to be made that day.
Direct link to this answerDoes Rubi work outside Petah Tikva?
The workshop is in Petah Tikva, with service across Israel arranged according to location and the work required. Send the cemetery name and plot details so we can assess the job and timing. Transport, access and approvals vary, so these are checked before execution details are agreed.
The city name alone may not be enough. Cemeteries in the same city can have different access routes, working hours and requirements, so identify the exact site. For an existing memorial, a photograph of the surrounding plot helps establish what needs checking before a visit, measurement or delivery.
Ask the quotation to specify transport, installation and any conditions affecting them. Families living farther away can organise choices through calls and photographs, agreeing in advance which stages need attendance and who receives updates. Distance then becomes a planned part of the process rather than a last-minute complication.
Direct link to this answerWhat should we send on WhatsApp for a useful initial response?
Send the cemetery name, burial type, a wide plot photograph and any design direction. For restoration, include a close-up of the issue. Mention your preferred timing and main question. Personal documents unrelated to the initial enquiry are unnecessary. Clear, concise details help establish whether another photograph, measurement or meeting is needed.
A simple message works well: “We need a new memorial / restoration at…, our preferred timing is…, and we liked reference R-…”. Attach an overall site photograph and a separate view of the detail you are asking about. A catalogue reference is especially helpful when several designs share similar colours or shapes.
Where possible, send original image files rather than a small screenshot from a collage. Type proposed inscription wording as editable text too; a photograph of handwriting is not final approval. Identify the family contact so different versions of the request do not develop across several conversations.
Direct link to this answerWhat is useful about planning directly with the workshop?
It connects the design idea with the material and fabrication it needs. Beyond a photograph, you can discuss what can be shaped, how lettering will work and what a change involves. Use the meeting to understand the specification and quotation boundaries too. Direct contact complements a clear written agreement; it does not replace one.
If a family wants to change the outline or add a portrait, the discussion can address how that affects dimensions, lettering space and other components. A useful question is not only “Can this be done?” but “What else changes if we choose it?”. This makes the consequences clear before design approval.
Leave with an understandable description of the stone, finish, inscription and fittings included in the price, and know who coordinates updates. Direct contact is valuable when it improves clarity and shared expectations, not merely because many samples are available. Even a small agreed change should enter the updated specification.
Direct link to this answerCan we contact Rubi about a monument or memorial space?
Yes. A monument or memorial space starts with questions about its users, message, site and approving authority. Send photographs and an outline of the idea. Public projects also require coordination with whoever manages the land and the relevant requirements. Establish the purpose and budget before committing to a final form.
Prepare a short brief with the purpose, proposed wording or names, site photographs and budget range. Explain whether the space is for personal visits, ceremonies or community gatherings, and whether it also needs plaques, seating or other elements. These choices shape both the design and the division of responsibilities.
Where families, an institution and a local authority are involved, identify who approves the wording, design and budget. An attractive drawing does not replace coordination with the site’s responsible parties. Agree who will accept the completed work and oversee upkeep so the memorial continues to serve visitors respectfully.
Direct link to this answerDoes Rubi make memorials for dogs and cats?
Yes. The dedicated pet memorial category shows completed work. Names, portraits, wording and shapes can reflect your bond. We still need to know where the stone will stand and which rules apply; not every location can be assumed suitable. Start with the size and memory you want to preserve, then consider material and budget.
Choose a simple tribute with a name and dates, or a personal design with a photograph, silhouette, paw motif or meaningful phrase. I suggest selecting one detail that feels right rather than crowding every idea onto a small stone. For a portrait, send the original photograph so its suitability for the size and method can be assessed.
Distinguish a marker at a burial site from a remembrance stone for a home or garden. Placement, dimensions and upkeep may differ. Once the setting is clear, the shape and finish can be chosen to create a personal tribute that fits its surroundings.
Direct link to this answerWe have read the answers. What is the next step?
Choose the decision that remains open and send me a focused question with the site details and a photograph if available. Arrange a call or workshop meeting without committing to a design. We can clarify what is settled and what needs checking, then agree whether the next step is stone selection, a drawing or further plot information.
Gather settled decisions on one page: the burial location, family contact, preferred timing and a few catalogue references. Mark unknown details with a question rather than guessing. This brief record lets the discussion start from your actual position and avoids repeated enquiries within the family.
If you already have a quotation, compare it with your priorities and ask about any unclear item. If you have no design direction yet, begin by considering two different styles. The next step should be specific enough that you understand what you are approving and which choices remain open.
Direct link to this answerThese answers help you prepare. Dimensions, timing, specifications and price are agreed after checking the plot and preparing an individual quotation.
Another useful topicGetting startedIs your question more personal?
Tell Rubi what matters to you and what you know about the plot. Share a photograph and start a conversation; you do not need a finished design.
